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بحث
المسار
أصدقاء
دليل سياحي
المسار

الفطيم للسيارات 

​مركز خدمة تويوتا
3.5
49 تقييمات
الفطيم للسيارات ذ.م.م.

جهات الإتصال

معلومات

داخل المبنى3

تعليقات17

الأسعار

صور16

3.5
49 تقييمات
KN
​Kate Naria-Aycardo​1 تعليق
not a good experience at Toyota Al Badia Service Center Dubai UAE. No one takes serious action - we were recommended costly services and promised to resolved our car issues. But after the service I had it returned twice and they could not see the problem.. after I recorded with video and tested drive only then they were able to identify the cause of the problem and was again asked for additional costs which should have been prioritised had the cause of the issue been identified early on.. advisor who also was responsible of handling our account was dismissive and unprofessional. When I met him to his office to discuss my concerns, he immediately started defending himself, as if aware that unnecessary replacements had been recommended. He did not allow me to explain my side, repeatedly cutting me off while I was speaking. I raised a formal complaint on their website/whatsapp channels and was told to expect a resolution within 48 hours, but nothing happened. Even today-3 days after raising the complaint-I spent the entire day following up advised to email and I did, only to be repeatedly told to expect for a call that never came. Now that it's the weekend, I'm expected to wait several more days again for any response. This has been extremely inconvenient and frustrating for a customer who trusted Al Futtaim Toyota with their vehicle. I hope this message reaches the right person, as l've lost confidence that this matter is being handled seriously by anyone from their customer service team.
قراءة المزيد
AS
​Altaf Said​2 تعليق
Good
1 visit
1 visit
Review confirmed
AA
​Awais Arain​1 تعليق
Very helpful
​Siras Muhammed​1 تعليق
Worst worst service Nobody is giving proper action
​Athar Siddiqui​1 تعليق
Very disappointed Because I have contract and when delivered the vehicle , he informed me that expire on Sep.2018 . I told him since last service made on Sep.10,2018 for 75000KM, officer never informed me, neither received any call or information by Email or SMS. Is this policy fair enough, Since 2007 I'm regular client of service centre, they must notified me. I really very disappointed by way of dealing by officer. I have no choice and delivered the vehicle at charges of AED2500 for individual service which feel like punishment to use No1 vehicle in UAE. I appreciate if you consider to extent service contract at promotion rate like previous and adjust the amount of AED2500 . Your early reply highly appreciate. Regards Athar Siddiqui
قراءة المزيد
​Fahad Bahlooq​9 تعليقات
0
Expensive service for people who has no service contract
​Heather Muise​1 تعليق
0
Wifi password
​Wins M​13 تعليق
0
Good service. Professional guys. Look for Thamseer.
​Abdul Rakeeb​3 تعليقات
0
Very slow process. Atleast 4hours will take to get car.
​Tarish Al Suwaidi​2 تعليق
0
Slow slow and slow soo soo slow service 😕 rather go to ajman
اتفاقية الترخيص، سياسة الخصوصية
شدة تساقط الثلوج
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