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my Lenovo NB GAMING3 laptop, serial number MP2HL43Q.
I purchased this laptop on January 28, 2024, from Eros Dalma in Abu Dhabi. Unfortunately, after three months of use, the laptop stopped turning on. I took it back to Eros Dalma for repair, and after approximately one month, I received an update stating that the motherboard needs to be replaced
Within a month of purchase, the laptop stopped turning on. I promptly returned it to your store, as it was still covered by both the shop warranty and the extended warranty. Upon inspection, the store staff inadvertently connected my laptop to a charger that was already connected to another device, causing smoke to emit from my laptop.
After a month of waiting, I received notification from your store stating that the laptop cannot be repaired under warranty due to a burned motherboard. You have presented me with a repair cost of AED 2572, which is significantly higher than the original purchase price of AED 2100.
" I was extremely disappointed with the attitude of the staff. They were very rude and outright rejected my warranty claim. Now, I’m forced to get the repair done elsewhere. Be careful with your money, everyone! These people don’t take responsibility for their products." قراءة المزيد