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Rent a car
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6 تقييمات
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AA
Adil Azam
1 تعليق
Very disappointing experience with Moosa Car Rental (Houston). From the beginning, things sounded straightforward, but in reality the practices are unfair and misleading. They never refund the AED 1,000 security deposit—no matter what. On top of that, they automatically deduct AED 280 for car wash, leaving no real chance of getting your deposit back even if the car is returned in good condition. After returning the vehicle, there was no proper communication, no clear explanation, and no refund. Following up feels pointless because the outcome is always the same: the deposit is gone. This seems to be a pattern rather than an exception. I would strongly caution anyone considering renting from them. What looks cheap at first can end up costing you much more.
قراءة المزيد
مفيد
0
ma
mohammad azib
1 تعليق
🚫 Worst Experience Ever – Fraud, Zero Customer Service & Money Cheating 🚫 ⚠️⚠️Company Details 1-Moosa Rent a Car Dubai 2- Houston Luxury Rent A Car 3- HMA SUPERIOR VIP RENT A CAR LLC Many more different name they have. This is by far the most unprofessional and dishonest car rental company I have ever dealt with. They are nothing but fraudsters, openly cheating customers and treating them with complete disrespect. Both receptionists ( Rahman and otherone Fat Guy who was introducing him self as Manager) were extremely rude, unhelpful, and behaved with arrogance. Instead of providing proper service, they focused only on finding ways to extract more money through hidden charges and false claims. They cheated me financially and refused to provide any clear explanation. The entire experience was full of lies, intimidation, and shameless behavior. ⚠️ I strongly warn everyone: DO NOT TRUST this company. They are running their business through fraud, money cheating, and misbehavior with customers. Save your money and go to a professional, transparent, and reputable car rental company. ⚠️⚠️Cheap Office and Cheap behaviour with visitors and customers. Big Red Flag for all the Visitors please dont take this company service,
قراءة المزيد
مفيد
1
FG
Feaan Gamer
1 تعليق
Extremely disappointing experience with DAW AL SAHRAA Car Rental LLC (Houston Rent a Car – Al Jaddaf). I rented a car from them on 30th May 2025 and returned it on 29th June 2025. At the time of booking, I was promised free delivery and pickup, no hidden charges, and a deposit refund of AED 1,000 within 21 days. Even after more than 30 days, my deposit has not been refunded. I have contacted them multiple times, but they ignore all calls and messages. The individuals involved — Ali, Tahir, and their accounts team — are completely unresponsive. This behavior is unprofessional and unacceptable. I am now forced to escalate this issue to the Dubai Economic Department and the police. I strongly advise others to avoid this company. There are many more trustworthy car rental services in Dubai — don’t waste your time and money here.
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مفيد
1
L
Lalie
1 تعليق
They're fraudsters. They will charge you differently, so they will not refund the AED1,000 deposit. They used various company names such as MOOSA RENT A CAR and DAS RENT A CAR, but the physical shop name is HOUSTON LUXURY RENT A CAR.
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مفيد
0
Smash 77
1 تعليق
Terrible company!! Don’t waste your time, money and nerves! Take care in another company!!! All cars dirty, bad condition. Managers working slooooow. Listen to me guys, choose another company!!!!! (3 company working in one office 🤨🧐 what is it…. )
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مفيد
1
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