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Jumbo Electronics
Shop
3.1
23 ratings
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14
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9
3.1
23 ratings
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Mat Bates
1 review
Disgraceful customer service and discrimination. I informed Jumbo immediately after taking the laptop out of the packaging that I needed to swap it for an English‑only keyboard because of my eyesight and special visual needs. Instead of trying to accommodate this, I was told that “you live in an Arabic country,” which I am well aware of after 17 years here, but this does nothing to address my accessibility requirements. Their refusal to offer any reasonable solution, combined with this dismissive attitude, shows a complete lack of respect for customers with disabilities and is entirely unacceptable.
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0
Адлет Калиев
9 reviews
Цены классные
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0
JS
Jennifer Sassine
1 review
item missing in box!! so i bought the new MS pro 7 that comes with a surface pen. had them install all needed MS package as well for lifetime. came back home, when i opened the boxes, turned out that the surface pen box is empty, the pen is not inside of the box! dono what to say, i have been chasing them for week calling everyday now to give me a surface pen, and they go by saying well CCTV camera didnt show anybody opened the box! so if i dont have the pen and they didnt take it then what ? i know that i am not lying ! if you wana buy from them, make sure to see all items before u leave the shop. im lucky it was the pen which was missing and not the screen or the charger! Dubai mall store
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0
Dje Bythesea
1 review
So shocked that the store manager charged me a hefty 250 dhs for a simple return of a product that was just incompatible. The item was returned to the store the next day, perfectly packed in original packaging... Never experienced this anywhere else. I believe what happened. Jumbo lost more than a customer today, it lost its image built over 40 years by its late founder and managers. So sad that short term money gain took over a long term retailer’s reputation and that basic customer service has vanished there. Happy competitors I guess.
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1
Sean Mascarenhas
4 reviews
0
Great customer service. Very quick and efficient.
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0
Burhan Kamal
27 reviews
0
Becoming quite dated this electronic shops is now one of the older stores in mall of the emirates. Good choice of Sony products. Prices are better in Carrefour downstairs for other products
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0
Inga Dalman
13 reviews
0
Alienware laptops are hugely overpriced
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0
waseem belushi
36 reviews
0
Try the new ipad air cases from Speck.
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1
Khalid
30 reviews
0
Useless sales staff
Useful
0
Maria Shershakova
61 reviews
0
Ihsaan from the service team is a star. Got a tv power cord I was searching for everywhere for free!!! Yeyyyyyy 😊
Useful
7
Dmitry Melnikov
1 review
0
Don't go in the evenings - slow, very few people on the counters and deliveries!
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0
Ertuğrul Aydın
1 review
0
Çok sayıda güler yüzlü Filipinli ve Hint çalışanı var.
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0
Andre Oliveira
2 reviews
0
Good prices
Useful
1
Hesham Dxb
1 review
0
I always get good service here
Useful
0
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