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Al Emad Car & Bus Rental 

Car rentals
Al Emad Car & Bus Rental LLC
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26
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4
26 reviews
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By reliability
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Shivang Tandon·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
I am sharing my experience regarding a recent rental dispute. I rented a vehicle from Al Emad Car Rental and returned it in June 2025. At the time of return, no damage was recorded in my presence and no return inspection report indicating windshield damage was signed by me. Approximately seven months later (February 2026), I was charged AED 2,115.75 on my credit card for a small windshield chip. I requested a signed return inspection report and timestamped documentation confirming that the damage existed at the time of handover, but no such signed return document was provided to me. The matter has since been raised through formal dispute channels and is currently under review. I would strongly advise customers to ensure that a detailed vehicle inspection is conducted at the time of return and that a signed handover report is obtained before leaving the premises.Read more
WS
Wajdi Sarieddine·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
If I could give less than one star, I would. This is the worst car rental company I have ever rented from. Customer service is extremely poor. They do not answer calls, and messages are only replied to after many days. When you return the car, they look for any excuse to charge you for damages, even after inspection What is most alarming is that they keep your credit card details and deduct money without your permission. Don’t trust “no hidden charges” on their website, they charged me an extra AED 300, the next month. Do not trust what they advertise. I strongly advise everyone not to rent from this company.Read more
Карина Мавлюдова·489 reviews
Amazing
Platinum Tower, I2, Cluster I street, Dubai
Здравствуйте! Могу ли я забронировать авто у вас через auto.ae?
KS
Kristière Stúdio·410 reviews
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
Do you list your car and bus rentals on auto.ae platform?
MG
M G·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
WORST COMPANY IN DUBAI THEY WILL LITERALLY STEAL MONEY FROM YOUR ACCOUNT UNTIL THE DAY YOU NOTICED. 1 AFTER USING THEIR SERVICES THEY HAVE TAKEN MONEY FROM MONEY ACCOUNT WITHOUT ANY WARNING WHEN I CONFRONTED THEM THE REPLY WAS VERY UNPROFESSIONAL. THEY WILL CREATE AND MAKE YOU PAY FOR SOME FAKE CHARGES BUT THEY WILL NEVER PROVIDE A RECEIPT PROVING THE FINES WERE PAID.Read more
MA
Mohamed Adam·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
Extremely Unprofessional – Avoid This Company I had a terrible experience with this rental company in June 2025. Poor internal communication, last-minute changes to the agreement, and a filthy car delivered in unacceptable condition — dirty inside and out, with a horrible smell. When I tried to return the car, I was told no replacements were available and was forced to pay the full amount. The staff were rude and dismissive throughout. I decided to let it go, but a month later they charged my account without notice or justification. This company is unprofessional, dishonest, and should be avoided. With service like this, they won’t last in the market.Read more
ma
mahmoud alkahwaji·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
The worst car rental ever in Dubai, untrusted company, to rent a car from them they would spark the world for you by giving you all like easy, but after renting and returning the car for a month they start to give you a lot of hidden charges and also they start to up use with money even to return the car they charge you additional for service, what makes more funny they are charging In legal money which charging you additional amount for salik which should the prices be fixed as per RTA, specially Please do not deal with the company accountant name adnan Very un polite and not professional. this is unbelievable car rental company and I don’t recommend anyone to rent from them.Read more
Jamaica Martinez·1 review
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
Fast service. Cheaper and economical rate for a car rental in a day. Has staff exceptional service. I love their policy of no deposit. No hidden charges. I highly recommend Al Emad!Read more
1 visit
1 visit
Review confirmed
КО
Канат Октябр·4 reviews
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
Ужасно, очень не профессионально
РЕ
Рустем Есалиев·9 reviews
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
Все быстро и четко, рекомендую
исмаил хабиб·35 reviews
Amazing
Platinum Tower, I2, Cluster I street, Dubai
Брали нормально все
NK
N Kh·40 reviews
Amazing
Platinum Tower, I2, Cluster I street, Dubai
Классная компания. Второй год пользуюсь и никаких проблем. Цены очень оптимальные, правда депозит 1000 аед. Машину могут доставить в аэропорт за доп оплату. В целом машины в хорошем состоянии. Не жульничали.Read more
JK
Jincy Koshy·14 reviews
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
Customer friendly, quick and clean cars.
JS
Javokhir Sadikov·1 review
Hated it
Platinum Tower, I2, Cluster I street, Dubai
Poor maintenance
KR
Kate Ronnin·1 review
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
Fraudsters to to say the least. They take huge money for non existing “damages” off your card without authorisation which is stealing. Cars are in shocking condition in terms of hygiene and safety. Fuel tank came completely empty. It’s been reported to authorities.Read more
А
Антон·58 reviews
Liked it
Platinum Tower, I2, Cluster I street, Dubai
Брали машину в целом все ок, могу рекомендовать. Из недостатков забронировали на определённое время, когда пришли, машина была ещё не готова пришлось ждать 1,5 часа в офисе. Машина была очень прокурена, пришлось самим протирать салфетками. По технической части вопросов не было. Когда вернули приняли быстро, залог вернулся вовремя за минусом платных дорог. Бронировать можно через их сайт.Read more
RS
Rob Szpura·1 review
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
This company is a complete fraud. They provide faulty and damaged cars and scam customers into paying for the issues. Once a negative comment appears the employees will write 5 positive ones. After my horrible experience with this company I have spoken to other rental companies and everyone is aware of Al Emad practices. Prices on website are fake to lure customers, they will give you a much higher price once contacted.Read more
NW
Nick Wright·1 review
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
I have never seen such a shameful behaviour by a company in Dubai before. Do not use them unless you want to be cheated and charged ridiculously high amounts for made up reasons! It is a miracle they still exist in the market as many people reported them to the police already! Stay away at all costs just read the reviews and pick any other rental company, save your time and money!Read more
IB
Isabella B·1 review
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
Disgusting fraud company! Stay away at all costs! They will steal your money for no reason, cars are damaged with technical issues, dirty and stained! Charged my card without my consent for damages that were not mine!Read more
Albert Hemingway·96 reviews
Amazing
Platinum Tower, I2, Cluster I street, Dubai
I am saying that this company is reliable with their presence, proffessionality and prices in town! Monthly & weekly good to go, no regret i found them. Renting two years now with them onlyRead more
Yelena Pavlova·19 reviews
Hated it
Platinum Tower, I2, Cluster I street, Dubai
Gave us a car that was previously damaged, the brakes didn’t work properly. It was also clear to see that the bumper was previously damaged and taped. When we drove the car on our last day, the bumper randomly fell off. We explained what happened, they said ok and took the car. Next day we were charged 1500 without anyone saying anything! SCAMRead more
Gill Sam·1 review
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
They are amazing people with superB service. I wanted to hire a car for a month as we had a long weekend here in UAE. Service was good and renting a car was easy. They are offering cars at very reasonable rates.Read more
A
Abdulhaji·3 reviews
Amazing
Platinum Tower, I2, Cluster I street, Dubai
I had a great experience with them. Staff is well mannered and they guided me in a very professional manner. All the work was easy and they dropped the car on my location. Document that they asked are ID and Driving license which I gave them and got my keys on spot.Read more
jean-pierre Bustin·1 review
Hated it
Marina 1st Tower, 44, Al Seba street, Dubai
They do'nt refund the deposit, look on internet, you will find a lot of claims about this behaviour. Not a honnest company, be very carefull, I hired in march 2019 and never saw my deposit ! No answer to my e-mails, no novel, nothing, nada, niet! This company is a shame for Dubaï. J.P BustinRead more
Michael Inkin·35 reviews
Average
Marina 1st Tower, 44, Al Seba street, Dubai
Be careful. Once I took a car, and battery suddenly got broken. it took a lot of time to wait for assistance. next day same problem arised, because of poor technical service. so again I wasted 2 hours to get a help. and it was on the street, +40 was outside. they refuseed to give me a compensation. I am a bit disappointed.Read more
Syed Zahed·44 reviews
Amazing
Marina 1st Tower, 44, Al Seba street, Dubai
Excellent service and very affordable. I am very satisfied with their service as they gave us best of cars in top conditions and everything was smooth from booking to returning.Read more
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