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Zajel

Courier service company

2.3

71 ratings

2.3

71 ratings

33 reviews

By reliability

By reliability

Most Recent

Negative Only

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SM

Sardar Maaz1 review

Good services please tell short cut and easy way

Frequent guest

Review confirmed

KS

Khurram Shaikh1 review

Zajel has a terrible delivery service. I received an SMS with a 3-day commitment, but it’s been 10 days, and I still haven’t received my delivery. I even filed a complaint, but there has been no response. This company’s service is absolutely terrible. Zajel has made me suffer so much just to get my Emirates ID. When I went to their office, they demanded my original old Emirates ID or passport. Now, even after 11 days, the delivery rider is refusing to hand over my ID. Allah O Akbar! They only delivered it after seeing my original passport. I strongly recommend always choosing EMPOST courier services. Such third-class service should be shut down in the UAE!

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SS

Sergey Savin3 reviews

Абсолютно чудовищная контора. Даешь адрес — везут документы в совершенно другое случайное место. Когда отвезут в нужное — не знают. Не связывайтесь.

AM

Adam Mhmoud1 review

خدمة سيئه للغاية والموظفين غير صادقين بالمرة وتسببو لي ف غرامات مالية كبيرة بسبب التأخير

KH

Kelvin Henia1 review

Worst service ever! It takes more than 4 days to deliver a package. No follow ups on their part unless you call constantly. The customer care agents lie each time that the dispatch is on the way while in reality the package hasn't left the branch and offer no real reason for the delay. should allow review feedback with NO STAR rating because this courier service isn't worth it. Still waiting to receive my EID...

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DY

D Yee2 reviews

Worse courier company ever and should not be used for important deliveries and they do not deliver. I called the customer service daily for a week and each person says something different. I still don't get any delivery. Avoid this company.

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DY

D Yee2 reviews

Worse courier company ever and should not be used for important deliveries and they do not deliver. I called the customer service daily for a week and each person says something different. I still don't get any delivery. Avoid this company.

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hg

haitham gamal1 review

I have been calling their customer service on daily basis and still shipment is not out for delivery.thier supervisor are afraid to contact the customers because they dont know what to say and the one who have to suffer from that is the customer.

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HA

Hamid Al juma1 review

Best Service and Experience, the staff was super helpful especially Mr. Umair Khan who took the initiative to assist and speed my Emirates ID delivery in sharjha Al Nahdah. As I had a special situation. TODAY RAIN IN Road But He Deliver my ID. and had to travel the next day. Thank you for the assistance and extremely fast service

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at

al tharaa1 review

they didn't deserve even a single star. they have to shut it down. very low services

SS

Svetlana Skerovic1 review

Horror horror horror

AM

Abdul Mateen1 review

Worst service, it's 2nd time stuck in same bad customer service. More then 10 days nobody came to collect pastport. No service to make complain. Horrible people, liar and gives wrong information always. No body is there to moniter them. Unnecessary we stuck in this service.

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sn

shaadir nasimudeen1 review

Worst and horrible experience. Numbers are not working. Hotline plays just a recording and waste money. Agents are putting calls on busy. Horrible services experienced ever. No idea why the immigration and amer still keeps dealing with these kinda horrible agencies. This shouldn't exist in the market. Shittiest ever. no words to describe how horrible the services are. Just to make a visa stamping collection booking I am running behind for weeks now. Such a pathetic organization.

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dx

dre xav1 review

2nd time new visa stamping same very bad service but no alternative

AE

Amr Elmeligy1 review

انصح بعدم التعامل الخدمة تحت الصفر

WA

WAEL ALHUSSEINE1 review

السلام عليكم وبعد . لا خدمة تذكر عن طريق موظفين التوصيل لا يتصلون ابدآ وتاتى رسائل فقط بأنه تم الانتهاء يجب ان تذهب الى الفرع لديهم وهناك دائمآ زحام شديد وتكاسل وتحدث من قبل الموظفين بطريقه غير لائقه . على ان يجب ان ننتظر اكثر من ٥٠ دقيقه . وهناك دائمآ مبررات على اى شيئ . اين الخدمه فى الاسم شركه بريد سريع . ارجو اخذ التعليق بعين الاعتبار . ولسيادتكم جزيل الشكر .

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LS

Lolwah Shamseddin1 review

Worst service ever ! Ive been waiting for ages and they didnt come even tho all the fees are paid!!! What is that for? You have to respect your customers more !!

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NI

Nargiza Inogamova1 review

Horrible service as usual! I had to wait for ages for a pickup of my mother's passport for a visa stamping. Now waiting for my daughter's passport collection despite calling to the call center!!! Amer representative told me that the passport should be collected by default but this had never happened. You need to chase and nag them 100 times before they collect and it's really frustrating when you have booked flight ahead!!!!!!!!!!

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JF

Joanna Fernandes1 review

Horrible services. Always late to collect. The customer care are clueless and even complaints dont make a difference. No record of their delivery as to who it was given too. One of the worst services I have ever come across

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زياد الشوبلي1 review

أسوى شركة توصل على الإطلاق منذ 10ايام لم يتم توصيل طلبي مع ان المسافه ما تتعدى 20كيلو

Mohamed Abo Elela1 review

خدمه سيئه جدا المندوب لم ياتي

YA

Yousef Ahmed1 review

لقد تم الاتصال بخدمة زاجل ولم يتم حضور المندوب من زاجل بالرغم من اتصالاتي الدايمة فيهم وصار لي ع هالموال من شهرين وشكرا..

MA

Mohammad ALNobani1 review

خدمة سيئة جدا، لا يوجد تواصل ولا التزام نهائيا ،لازلت انتظر تحصيل جوازات السفر منذ اكثر من 10 ايام دون فائدة.

RA

Rashed Almehairi1 review

عندكم تاخير جواز السفر صار له اسبوع ولم استلمه ولا احد اتصل حاولت اتواصل معكم لكن لم يرد عليه احد في الهاتف بصراحه شركه غير مهتمه

Sawsan AlDaham1 review

اخيس شركة ممكن تتعامل معاها للاسف .. حتى تلفون مايردون والاستلام والتسليم عندهم جدا متاخر

suhaib km1 review

Really worst and bad bad service . They don’t know the value of time

Mohammed Sadique1 review

Worst service I have ever seen. Since last 8 days m waiting 2 collect the document for Visa stamping. All the agents are lieng

Moutaz Alkoud1 review

خدمة سيئه و عدم التزام بالمواعيد و حتى احد الذين يردون على الهاتف للاستفسار عن الطلب طلبت منها رقم هاتف المندوب فجاوبت جواب : عندما يتصل المندوب فيك اطلب منه رقم الهاتف لكي تتواصل معه ....! علماً ان رقم هاتفه سوف يظهر عندي عند اتصاله بي

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CR

Cavenu Raman1 review

No response and poor service

SA

Shadiya Aboobacker1 review

Very bad service. I am following up for collection since 8 days and no body came for collection. Every time we call, they will say that urgent collection is arranged and nothing happens. Call Center Agents are very rude and not helpful and not ready to help to escalate the matter. Not even deserve 1 star

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Manar Alyafei1 review

اسوأ شركه في الإمارات منذو ما يقارب اسبوعين اتصل فيهم لأخذ جواز السفر وارسال مندوب لوضع التأشيره وقمت برفع شكوى منذو يومين وهذا اليوم الثالث بدون جدوى واي تجاوب؟! وهذا رقمي 0971551775885 اليوم

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amr mohamed1 review

برجاء الاتصال حيث لم يتم أخذ الجواز للتأشيرة منذ اكثر من ١٠ أيام ولا يمكنني الاتصال بكم 0528777393

MA

MUHAMMAD AFFAN2 reviews

أسواء شكرة في الامارات

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