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DU
Mobile network operators
3.1
33 ratings
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Reviews
11
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7
3.2
33 ratings
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MM
Mirna Mfundu
1 review
I was extremely disappointed with the customer service at Du at Dubai Mall G floor last Sunday. My sister and I came to Dubai as tourists and wanted to activate a SIM card, but no one offered to help us. When we asked for assistance, the agents were laughing instead of helping. Eventually, one lady got up, asked us irrelevant questions, and told us to ‘relax’ which felt dismissive and unprofessional. Overall, the experience was unserious, disrespectful, and I would not recommend going there as a Black person because the level of disrespect was unacceptable.
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0
СБ
Сережа Бакулин
15 reviews
Обманывают …
Useful
0
Tayyab Jutt
1 review
Highly recommend Don’t use Du service Just because of unqualified I was visit in Dubai Mall branch There’s One guy his name is Zeeshan he’s first he’s misguide after he’s Misbehaving very cheap customer service I will cancel my all contacts from Du.
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0
Tilek N.
50 reviews
Business inquiries, can't be solved here. I guess it's a stone to the service support model than to the branch.
Useful
0
АР
Анна Руденко
5 reviews
Эти очереди просто километровые. И сотрудники, которые работают очень медленно . Потратила два дня своей жизни зря и в итоге так и не дождалась
Useful
1
ОП
Олег Пакалин
4 reviews
I spent toooo much time here for nothing !!!
Useful
2
Arina Gorodetskaya
39 reviews
Awful service, too long time waiting in queue, like for 2 hours 2 people. I wanted only to buy a SIM card and spent for queue 2 days ! And couldn’t get it. Are they work or what they do there ???? Of course I went to Etisalat and did it only in 15 minutes. I’ll never use DU anymore. This place didn’t hear about customer service
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Useful
1
Akram Idrees
1 review
0
خدمتهم سيئة في تويتر و الفروع و رقم خدمة العملاء ١٥٥👇👎
Useful
1
Warren Tan
4 reviews
0
Don't know how Du manage their staff in any service centre but it's getting worst. Waiting & waiting & waiting... NIL customer service
Useful
0
Qasim Musawi
1 review
0
I lost an hour of my life waiting for my turn !! BAD Service
Useful
2
Anjula Malshan
1 review
0
Worst Customer Service. 1/2 of the Counters are closed. Be prepare to Spend 30 minutes at least in here @DuTweets
Useful
4
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