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Al Futtaim Motors 

Toyota service center
2.7
20 ratings
Al Futtaim Motors LLC
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Reviews
15
Prices
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22
2.7
20 ratings
15 reviews
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Most Recent
By reliability
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Na
Nakul a r·1 review
Hated it
While I must say that the car itself is truly excellent and easily one of the best I have owned, I am extremely disappointed with the service experience. This is now my second visit, and despite having raised similar concerns during my first service, there has been no improvement whatsoever. Over the past 11 years living in Dubai, I have owned and serviced vehicles from brands such as Nissan and Honda, where the level of customer service, attention to detail, and overall experience were consistently outstanding. Unfortunately, my experience here has been the complete opposite. The lack of proper customer handling, extended waiting times, and poor communication have made the entire process frustrating. What is even more concerning is the condition in which the car was handed back to me after the wash, which clearly does not reflect the standards one would expect. As a customer, this is quite disheartening because while the product itself is exceptional, the after-sales service fails to match its quality. I genuinely hope that these concerns are taken seriously and addressed, as it significantly impacts the overall ownership experience.Read more
SG
Sahib Gul·2 reviews
Hated it
I am very disappointed of air port branh service center my vehickle booking was confirmed tod at 11 50 am and the service agent collect my car after 2 hours and telling if i dont like can cancelled my booking honestly the staff they are not patient with customer. Still here waitng for collectin until nowRead more
SG
Sahib Gul·2 reviews
Hated it
I am very disappointed of air port branh service center my vehickle booking was confirmed tod at 11 50 am and the service agent collect my car after 2 hours and telling if i dont like can cancelled my booking honestly the staff they are not patient with customer. Still here waitng for collectin until nowRead more
Ala M.·34 reviews
0
Excellent customer service 👍🏼
Bashi Lynxz·13 reviews
0
Even though you're a walk in customer dob't ever go to reception, they're wasting your time, directly go to a Service Adviser, believe me or not it us quick...Read more
MOHAMED·2 reviews
0
While you are waiting for the service of your car to be done, make sure you bought your water with you, it's 5 AED for a 500ml bottle here at the caribou coffee..... 😱Read more
don vimal·1 review
0
Sadly Your standards of service has been deteriorating. Very bad service.
Arwa Manager·2 reviews
0
New showroom & service centre but VERY BAD service
Tarish Al Suwaidi·2 reviews
0
It takes tooooooo long go to albadia service better
Edmond Khabouth·3 reviews
0
Newly opened clean and welcoming showroom and service centre. Staff is very helpful.
Ciggie·37 reviews
0
Be very clear with them. Communication here is a problem between departments.
Lara K·12 reviews
0
Friendly staff. And always give you a voucher for a manual car wash after service!
Zulfiya T·8 reviews
0
I was offered free rear suspension scan and a complimentary 4x4 car wash. Thank you Al-Futtaim!
David Walker·1 review
0
It's OK here, get your car serviced in 1hr, while you wait. Don't leave valuables in you car.
Omar El-Gammal·1 review
0
Don't buy a Toyota. Ever. This place is horrible and service is rubbish
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