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Satwa Falcon 

​Cafeteria
3.9
17 ratings
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21
3.9
17 ratings
7 reviews
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​Ru Menezes​1 review
I had a horrible experience this morning. I have been ordering from this place for almost a year now . But I dint expect this , I placed an order for a mini meal . I asked him on WhatsApp chat if he can replace the fries and bun with rice . The guy says okay, I asked him if it’s okay or no , ( at this point am expecting as all restaurants normally inform customers that it’s an extra charge ,or whatever)The guy still continues to say it’s okay . When the food is delivered, am surprised to see the whole order is altered . It’s not mini meal anymore with rice . It’s boneless chicken strips with rice and an extra charge. Your selling burgers and meal at the same price of Hardees , jolibee And your trying to play . This is the second time the restaurant has done this . If theres an extra charge say it . Don’t push it to the customer , i had to wait for 40 mins so what’s he gonna do , he ll have to pay . No When I called the restaurant the guy askes me to come to his restaurant and return it . Almost 1 year of ordering from these guys behaved this way . Rude and unprofessional behavior, they dint care for the 1 year of business I gave them . They refuse to accept , that while taking the order they should have Informed about the extra charge . Which is something basic all restaurants do. You can’t learn basic manners I don’t know what to say to you.
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​KAREZMA​3 reviews
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