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Dubai Islamic Bank
Banks
1.5
9 ratings
Dubai Islamic Bank PJSC
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2
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5
1.5
9 ratings
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Thae Ei San
1 review
I visited the DIB Al Bashar Mall branch this morning and was quite disappointed with the service I received at Counter No. 3. The staff member was impatient, didn’t listen carefully, and kept repeating the same questions instead of properly understanding my issue. I felt the interaction was unprofessional and lacked the basic courtesy expected in customer service. I hope the management takes this feedback seriously and provides better training for handling customer concerns with patience and respect. زرتُ فرع بنك دبي الإسلامي في مجمع البشر هذا الصباح، وشعرتُ بخيبة أمل كبيرة من الخدمة التي تلقيتها عند الكاونتر رقم 3. كان الموظف قليل الصبر، ولم يُنصت جيدًا، وظل يُكرر نفس الأسئلة بدلًا من فهم مشكلتي جيدًا. شعرتُ أن التعامل كان غير احترافي، وافتقر إلى أدنى درجات اللباقة المطلوبة في خدمة العملاء. آمل أن تأخذ الإدارة هذه الملاحظات على محمل الجد، وأن تُقدم تدريبًا أفضل للتعامل مع استفسارات العملاء بصبر واحترام.
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Muhammad Zeeshan
4 reviews
This is very b**** bank I have my salary account in this bank for last two years but I have never seen it opened and every time I have opened it is bad service please try another bank
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