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Kochin Signature
Restaurant
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2 ratings
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BG
Binitha Gireesh
1 review
Very bad service and food quality🙁
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JJ
Jazeer Jamal
1 review
Had terrible experience with them, from start to finish Firstly, the porotta & Appam that was served was old & re-heated which they accepted. After I complained they came back with an odd shaped, half eaten like Appam (see picture). Then when I requested to speak to the manager, they showed no interest to listen to us. To make the ambience worse than before, a cleaner was sweeping followed by mopping right next to us and then the entire restaurant was smelling of heavy chlorine/dettol smell. And then to the end day worse, my wife slipped over heavily wet floor due to the mopping that was being done during the working hours. Guess what time that was? 7:30pm - yes! Not at the opening or closing hour. They didn't even bother to put a 'wet floor' sign board to warn people either. When the staff showed no courtesy then I had no choice but to call Dubai Municipality and complain against them. I advise to take action against any restaurant that treats customers like this. No one should accept mistreatment after paying the money they ask for. I am a big believer of a great principle - evil doesn't spread until a good man is silent.
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