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Eros Digital Home
PC stores
3
2 ratings
Eros Digital Home FZCO
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JL
Joanne Largo
1 review
16 August 2022
We bought iphone 13pro at Eros Burjuman amounting 5200 something/plus 6days ago. And *Lourdes* Eros sales staff assist us said after transaction said that we have 2 years warranty. Without out knowledge and without our permission *Lourdes* automaticaly add the extended 1 year warranty that is why it becomes 2 years which amounting *509aed* . Its unfair for us after i complaint this add on warranty she insisting that 2 years warranty is automatic on that price which she did not inform. This is the only electronic shop if you by phone automatic extended warranty is include without informing customer that we need to pay warranty automarically. Beside There is also *FOC or frebies* which Lourdes didnt reach upon we pay and received phone her reason she said maybe she forget to give. I am also sales promotomer if there is FOC we directly gave that including the product that customer buy. We bill out and checkout already the items we bought in *EROS* without giving FOC? SO If i didnt check the receipt on my email . I will not know that there is FOC released but they didnt gave us? Please next time inform your client properly or transparently warranty in your store is not free it is automatic in your system as what *Ms LOURDES* said. 509aed is big money. And please If you punch out FOC release or gave it including the item same time. Dont wait customer will complaint.check all reviews you have very poor review
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@anzhorik
480 reviews
20 August 2021
Big enough store, many goods
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Cash payment
Service Language
English
Hindi
Urdu
Tagalog
Categories
PC stores
Home Appliances
Mobile phone accessories
Mobile phones
Parking lot
6 places
Free
1000 places
Paid
20 places
Free
20 places
Free
12 places
Paid
Landmarks
Women`s prayer room
300 m
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450 m
Directorate of Iranian School
400 m
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Burjuman Mall
2, 28a street
2 Floor
8 branches
28990 93893, 29126 94141
Al Mankhool, Bur Dubai, Dubai
Show entrance
Today from 10:00 am to 10:00 pm
Closed. Opens at 10:00 am
+971 4 388...
Show phone number
www.erosgroup.ae
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