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EROS

PC stores

3.1

3 ratings

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Info

Reviews2

Prices

Photos4

3.1

3 ratings

JL

Joanne Largo1 review

We bought iphone 13pro at Eros Burjuman amounting 5200 something/plus 6days ago. And *Lourdes* Eros sales staff assist us said after transaction said that we have 2 years warranty. Without out knowledge and without our permission *Lourdes* automaticaly add the extended 1 year warranty that is why it becomes 2 years which amounting *509aed* . Its unfair for us after i complaint this add on warranty she insisting that 2 years warranty is automatic on that price which she did not inform. This is the only electronic shop if you by phone automatic extended warranty is include without informing customer that we need to pay warranty automarically. Beside There is also *FOC or frebies* which Lourdes didnt reach upon we pay and received phone her reason she said maybe she forget to give. I am also sales promotomer if there is FOC we directly gave that including the product that customer buy. We bill out and checkout already the items we bought in *EROS* without giving FOC? SO If i didnt check the receipt on my email . I will not know that there is FOC released but they didnt gave us? Please next time inform your client properly or transparently warranty in your store is not free it is automatic in your system as what *Ms LOURDES* said. 509aed is big money. And please If you punch out FOC release or gave it including the item same time. Dont wait customer will complaint.check all reviews you have very poor review

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Cs

City spirit476 reviews

Big enough store, many goods

License Agreement, privacy policy

Snow intensity

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