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Hermes

Fashion house

2.2

8 ratings

Juliett Zangieva1 review

9 May 2024

I came in with my husband and wanted to give him a gift. 🎁 We walked around looking for what we needed for about 15-20 minutes, during which time no one came to us or offered help. then we ourselves saw a Russian-speaking consultant and approached him to find out where we could find the necessary thing. he said he was with a client and dryly replied, “look there,” pointing. We looked, tried on and realized that we needed a consultant in order to clarify the details. We returned back to the same consultant and waited another 15-20 minutes for him to become available. When he was free and walked to the door of the previous client, holding his package in his hand, we kindly asked him to help us. In response, he said that he could not accept us because we needed to join an electronic queue. and asked us a question: after 30-40 minutes of being in the store, did we join the electronic queue. We said no, he said then I can’t accept you, turned around and left. The manager told us via the electronic queue that the wait would be 35-40 minutes. Unpleasant. This was the first time we encountered such service. After that, my husband refused a gift from this brand. Victor. We arrived on 07.05.

Vadim Alexandrovich24 reviews

22 December 2023, edited

Небольшой ассортимент, при этом всегда огромная очередь. Отстояли час в очереди, хотели купить часы Hermes Apple Watch и браслет к ним, которых не оказалось в наличии. В результате купили в другом их бутике, в Молл Эмирейтс и без очереди.

Zhazira Imanalieva12 reviews

26 October 2021, edited

Hermès, Dubai mall ❤️

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