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Al Rawda Typing & Documents Clearing
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Yusuf Al-Qurashi
1 review
I had my baby at Medcare Women & Children Hospital, and the birth certificate process was handled by Al Rawda Typing. I applied for the certificate on Thursday, February 27th, and was assured that the “urgent” service (which I paid extra for) would be completed within 4-5 days. However, I only received the original birth certificate on Wednesday, March 12th—far beyond the promised timeframe. This delay significantly impacted our ability to apply for a passport and, in turn, our newborn’s health insurance. To make matters worse, the Al Rawda Typing representative at the hospital misinformed me that the birth certificate required attestation for a UK passport application. This was incorrect, as UK applications only require an English birth certificate without attestation. Despite this, I was charged nearly 800 AED for a process that was unnecessary. Checking the DHA website, I found that obtaining a birth certificate costs only 65 AED, which makes me feel like I was overcharged and misled. The delays and misinformation caused unnecessary stress during an already overwhelming time as new parents. I strongly urge Medcare Women & Children and Al Rawda Typing to improve their transparency, efficiency, and accuracy in handling such essential services.
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Wella Casabuena
1 review
Very Bad experience. My son is already 10months old but until now he don’t have the emirates id..they only get my payment but this company did not process it properly.The staff as well are shouting at me when Im following up the application..if you don’t want to be stress never ever try their service.They did not even bother to call me to give me an update..👎
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