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Planet Star Travel & Tourism

Travel agencies

116 ratings

Planet Star Travel & Tourism LLC

Contacts

Info

Reviews111

Prices

Photos7

3.9

116 ratings

With answers

All
Positive
Negative

Prassana V1 review

Unprofessional peole, Rude Behaviour, I did biggest mistake to believe these fraud agents and taken travel packages worth 11000 AED. No one response on the call, no replies on emails for my recommended flight tickets. They alwasy use their standard emails reply and providing me the worst flight with 2-3 stops. Before paying money they were reply in seconds and call back to sell their fake packages, Once payment done they didnt sent emails for the packages what they promised. I am sure the high ratings are from their own to lure people. Dont believe these cheaters.

Atish Patel1 review

Cheaters!! Fraud Company..Alert Alram!! These fraud people know how to make fool from free gifts items, Calling for free gift, Condition: Mandatory with spouse or family, After reaching there forcing to take their packages. I got cheated taking the package of 8500 AED, I requested 1 month before for tour package and still no response from this fraud company. they block my no. not replies on emails. Pls don't believe on their google reviews they make their own story to lure people. If you pay you they will not provide any service. It's a scam. Pls don't get trapped into their fake promises.

zara mirza1 review

We visit today planet star travels, they gives us some very good pacakges with lot of benefits, the staff behaviour was also very good and want to suggest once visit the office of star travels. Thanks

Mahesh R M1 review

I strongly recommend others to be very careful and stay away from this fraud company. Very disappointing experience with Planet Star Travel & Tourism. Before payment, they promise many benefits, but after payment most of the services were not delivered and their attitude completely changed. Monthly shopping vouchers are always delayed and require repeated follow-ups. Air tickets were agreed first but later cancelled with excuses like “supplier quota not available,” “no business” and attraction passes were also incomplete. Customer support is rude, unprofessional, and never gives a proper solution — only excuses and delays. After my experience, I also doubt many of the positive reviews here, as the service I received was far from what is being claimed.

Zeeshan Ahmed1 review

Everything you reply is your standard reply, you know how to make people fool, first you bound people withing your signing contract and usually people not read the contract while signing believing your sweet words before paying the money later everything is changed and legally they are bound to listen your dictatorship list or rules, where you will talk in your own way. You are suggesting to visit your office? really? You people not replying in msgs or calls, what you will respond at your office? Just wait for the right time, How many people you had cheated, it will be bounced back double to you

Edwin Prabha1 review

Great Travel Service provider- organized exactly as in the fine print- no buts- no ifs- and when we arrived at the accommodation- all bonuses were provided freely with a smile as per the itinerary-no- oh but that's not included in this deal!!!used Planet star now , extreamly happy . sure will use my upcoming holiday aswell!!!!!!.

Kavya k1 review

SCAM FLAG!! ALERT ALERT!! Shame on you people making money by cheating people. Pls dont believe on the high ratings, These scammers have their own team who put fake comments to get high reviews, They will target family people who have no time to run to Police or courts, they will trap you by providing free gifts and voucher, And once you will reach there to receive the gifts they will pressurised you to take their travel packages at any cost, they will promise for so many fake offers don't believe these scammers, Once you pay the amount, just in seconds you will see their real face. Everything is planned to trap innocent people. They are uneducated rude people they will insult you infront of your family if you will ignore their proposals, Be aware of these frauds

Ramesh Sirohi1 review

Fraud Alert!! This company is suspicious, all their staffs are fraud, I filed already a complaint to Dubai Police (SPS) and ecomplaints@dubaidet.ae . They are cheating people by signing contract and later not provide the service. They give greed with free gift and brainwash for their travel packages, once you paid, you got cheated. It's a trap, Be aware, better to not go to this company and if already got cheated, Be united, Please complain to Dubai police and consumer protection forum.

Nisha Nenwani1 review

Very Pathetic Service – Do Not Trust This Company I had a very bad experience with Planet Star Travel. I strongly advise people not to purchase any travel packages from this company. We bought an international travel package from them and last two months ago we provided our travel dates well in advance. However, their service has been extremely unprofessional. Every time we sent an email, we had to call them repeatedly just to get a reply. The staff members Siam , Rehan (customer support) and Ahmed (sales) were rude and misbehaved with us during phone calls. Instead of helping, they kept giving lame excuses and delaying the process. We even visited their office in person, but they still continued making excuses and claimed they could not proceed with the flight booking. The entire process felt like unnecessary drama rather than professional service. Despite claiming to be a professional travel company, they have provided no proper service at all. We asked for a refund, but they did respond for 2–3 weeks, and every time we contacted them they simply said things like “we will reply on Monday” or “we will update on Tuesday” without actually doing anything. This experience has been extremely frustrating. Please avoid this company and do not purchase any packages from them. We are now planning to file a legal complaint and also share our experience on social media because this behavior is completely unprofessional. Many of the positive reviews about them appear fake and misleading, so please be careful before trusting them.

Upendra Vaidya R1 review

Deceiving Sales practice, Taking advantage to bound people legally with signing the contract. Making people fool with great offers while taking money with them, later if not provided the service, People can't do anything rather running unlimited courts trips. Better to take a bit expensive package with reputated companies but not with the fraud companies like "Planet Star Travel". Your silence will remain encouraged for such scammers, Please raise your voice..!! If you're already got cheated please complain to ecomplaints@dubaidet.ae & Dubai Police e-platform (SPS). Please avoid to go to their Karama office if not got trapped!!

Vibha pulkit Rai1 review

Totally Fake!! Pls Don't got into a free trap.... Luring for free gifts and make pressure to buy their products once reach there. Zero professionalism, When you will enter to their Karama office you will see dirty sofas, Temporarily toilets, Inside the hall dirty table & chairs, Temporarily flax stickers on the wall which can close and run anytime..where they Brainwashing to people to buy their products at any cost, How much they will pay its lost for those innocent people. Showing one by one files with other people booked packages, Might they got cheated also or that's the fake one. Any professional companies will not do such kind of cheap practice. Luckily i didn't taken their packages. Unfortunately i went there and didn't saw the google reviews before i went, Later i saw the reviews and come to know this is a fraud company, Same like this many other companies looted people and disappeared. And they reply on the negative reviews that some of are not verified customer, Yes i am not verified because i save myself and didn't got into their trap, I didn't claim for their cheap 5-10 AED cheap gifts which photos they sent on our WhatsApp to lure. Pls...Pls..Pls..don't go there if you want to save your money and time. Rest...you can understand seeing other people reviews. I am sure the high ratings are from there own people. "Planet star travel" whether you can show the proof of the high ratings ???

George Roby1 review

We have taken a silver package for 12500 Aed and as per the agreement we had to notify 30 days before international travel and even after requesting holidays 60 days before they are not willing to send itinerary telling package cost is high. Everyone in Uae make travel plans for public holidays and they denies it. Moreover they will offer you monthly lulu shopping voucher of 100 Aed and its been 5 months after taking package and its never fulfilled. They will offer you that the monthly credit card interest of installments will be paid by them but will never fulfill.

Soorya Krish1 review

Extremely disappointing experience. The “free offer” turned out to be misleading and not worth . There were multiple promises made before payment, but the service delivered did not meet expectations. After payment, the process became slow and frustrating, with constant delays that can seriously impact holiday and travel plans. I strongly recommend doing thorough research and exercising caution before committing to their services.☹️

Planet Star Travel & Tourism

22 February 2026, official response

We strongly deny these claims. The reviewer is not a verified customer of Planet Star LLC, and there…

Prasanth Krishnan Appukuttan1 review

Mr. Nikil Customer Care Manager rendered exceptional service while addressing our requirements. He has been very supportive and showed professionalism. We recoomend to deal with him. Let Planet Star will have more professionals like him to provide excellent service

Aryan1 review

I had a great experience with Planet Star Travel & Tourism. Their team was very professional and supportive throughout the trip. Everything was well-managed and easy—a must-see! ⭐

Jenny Patel1 review

We recently traveled to the Maldives with our family and booked our entire package through The Planet Star, and I must say it was one of the best travel decisions we have ever made! From the very beginning, their team was extremely professional, responsive, and supportive. They guided us through every step of the booking process, explained all the details clearly, and helped us choose the perfect resort that suited our family’s needs. Their customer service was truly outstanding — always available to answer our questions and quick to resolve even the smallest concerns. The entire trip was perfectly organized — from airport transfers to resort arrangements — everything went smoothly and exactly as promised. The Maldives itself was absolutely breathtaking, with crystal-clear waters, stunning overwater villas, and unforgettable sunsets. It was truly a dream vacation for our family. What impressed us the most was how stress-free the whole experience was. We didn’t have to worry about anything because The Planet Star handled everything so efficiently. Their attention to detail and commitment to customer satisfaction really stood out. We are extremely happy with their service and would highly recommend The Planet Star to anyone planning a vacation, especially to the Maldives. Thank you for making our family trip so memorable and special!

Aron Nadar1 review

Nice very nice it is

Faizal Khan1 review

Outstanding service! Planet star travel&Tourism arranged an unforgettable trip to dubai. From the very beginning, everything was organized, transparent, and stress-free. Their team provided excellent guidance, and the accommodations were top-notch. We felt safe and well-taken care of throughout the entire journey. I highly recommend them and will definitely book with them again!"

Insha Khan1 review

Best travelling experience from planet star the services are very good

Sagufa Khan001 review

Our recent trip was flawless thanks to [planet star travel & tourism ]. Their meticulous planning allowed us to fully immerse ourselves in the experience without a single worry".👏👏

Jasz R1 review

I had an urgent travel situation, and Planet Star LLC provided my flight tickets exactly on time. The service was fast, reliable, and professional, which made a stressful situation much easier. Highly recommend their team for anyone needing quick and efficient travel arrangements!”

Ankita Sharma1 review

I would like to sincerely thank Plant Star for providing my flight ticket on time for my hometown travel. The entire process was smooth, quick, and hassle-free. The team was very supportive and responsive, ensuring that everything was arranged properly without any delay. Their professionalism and commitment to customer service are truly appreciated. I highly recommend Plant Star to anyone looking for reliable and timely flight booking services. Thank you once again for the excellent support!

shrankhala kashyap1 review

We had a truly memorable trip to Georgia, and we would like to thank Planet Star for the excellent arrangements. Everything was perfectly organized, from flights to hotel bookings and sightseeing tours. The entire journey was smooth and hassle-free. The support team was very responsive and ensured that all our travel needs were taken care of on time. This trip became even more special because of the professional service provided by Planet Star. Highly recommended for anyone planning their next holiday!

Sambhav Shrestha1 review

It an amazing

Ishwar Sahebrao1 review

I also got call from planet star company for free gifts then i will check all reviews i got negative that time so i want to know how they will behave with me . Then i will visit they but i got shock They will behave opposite to me they talk in polite way . They show me some packages that look very empressive but have some trust issue because i already check reviews here then they show me proof of they clients with agreements and services which they given. So i check each and everything. I asked about this reviews that time i got to know this reveiws putting by they opponent companies . So dont judge by this fake reviews . I also taken 36k package from them . Im using they services .

Sachin Kumar1 review

Good sirvice from planet star team , Supportive staff specially saham he gave me good properties for enjoying holidays thanx again planet star

T Hariharan1 review

Fraud people, Be aware!! Calling to give free gifts and hotel stay, Don't go you will waste your time & money and they will not give you anything. I went with my family at their Karama temporary office, After they didn't talked about any gifts and they make on me pressure to buy their travel and tour packages. i denied and they insult me in front of my wife. Very rude unprofessional staff look like street druggist. If you will buy from them anything, you got trapped. This is cheating company don't believe on them. They keep some ladies staff also to trap, Be aware!!

Planet Star Travel & Tourism

22 February 2026, official response

With reference to your recent statements, we would like to clarify the following: Firstly, no one w…

Fathima A1 review

I visited this company after being offered a coupon. During the office visit, a travel plan costing around AED 7,500 was presented. After multiple refusal, an alternative option was offered where 25% payment was requested upfront, with commitments of six air tickets, six hotel bookings, and additional coupons. Based on these commitments, we agreed and proceeded with the plan. After payment, customer service communication was very poor. Emails and messages were not responded to, and after more than one month of repeated follow-ups, only Dubai Safari Park tickets were provided, while the remaining services discussed were not delivered. Due to the lack of response, we visited the office again and noticed several other families present with related to coupon collection. During this visit, we were verbally informed again that six air tickets would be provided. However, when I later contacted them to book flights for specific dates, I was informed that flight bookings would be processed only after full payment, which had not been clearly communicated earlier. Posting this for awareness purposes. Customers may wish to verify all commitments in writing and contact official authorities if services are not delivered as discussed.”

Planet Star Travel & Tourism

22 February 2026, official response

Thank you for sharing your feedback. We are concerned to read about your experience, but we would l…

Raghib Zafar1 review

I had a great experience with Planet Star (Dubai) during my 2 days & 3 nights Dubai trip. From the beginning, everything was well managed and smooth. The team was responsive and guided us properly about the itinerary, timings, and important details. The hotel stay was comfortable, transfers were on time, and all the major attractions were covered as promised. What I really liked was that they didn’t rush us unnecessarily and were helpful whenever we had doubts during the trip. Overall, it was an stress-free and memorable Dubai experience. I would definitely recommend Planet Star to anyone planning a short and well-organized trip to Dubai. Looking forward to traveling with them again..

Sushant1 review

I recently visited Turkey for 2 nights and 3 days with Planet Star Tourism, and it was a truly wonderful experience. Everything was well-organized—from airport transfers to hotel stay and sightseeing. The itinerary was smooth, time-efficient, and covered all the key attractions despite the short duration. The team was professional, supportive, and always available to help. Hotels were comfortable, and the overall coordination made the trip stress-free and memorable. I highly recommend Planet Star to anyone looking for a reliable and well-managed international tour. Looking forward to traveling with them again!

Christine Elizabeth Tony1 review

Avoid this company at all costs!!!! We went on30/08/2025 and they offered 35 flight tickets to travel to our home country and we done full payment at the same time.They give us a card which will be activated after 15 days.You often fail to follow up with customers as promised.We mailed them and asked about our tickets and they are telling we get confirmation about the ticket only before 5 days of travel.They are dragging us without giving proper answers and not responding to our questions.Didn't get a single ticket.So please be aware and stay away from these kind of traps!!!! I am editing this review to get noticed other people we are trapped and others please don't fell in the trap and as they saw a negative review in the top they put a good review above that..SO PLEASE BE AWARE..check the reviews properly and decide.....

Yaseen Khan1 review

Excellent hospitality

Alisha Ali1 review

Planet star made my holiday excellent and they have really friendly staff .. Also the service which they provided was on time and as per the commitment.

Simeen Shahnawaz1 review

Thanks to the staffs of the Planet Star who managed my vacation properly. They’ve offered me the package to Tbilisi at a very nominal rate. Thanks to them.

Navedul Khan1 review

Awesome experience with talented staffs. They planned my vacation to Paris very efficiently.I’m overwhelmed with their service.

Saquib Ahmad1 review

Excellent service and also great customer service very friendly and on time respond I travelled to Oman with family for 2 days staycation really it was best experience and planet star have arranged it nicely with proper arrangement.

Syed Masthan1 review

Fantastic travel experience and friendly Staff. Loved our vacation . We had an amazing holiday with top-notch and personalized services from planet star company very glad am member of this company..

Amal Vs1 review

I had a great experience with Planet Star Tourism. Their service was very professional, well-organized, and reliable. The team was friendly, responsive, and made everything smooth and stress-free. Highly recommended for anyone looking for quality tourism services.

harsh vania1 review

We took a package from this agency and paid 2000 , while selling they promised us tickets if we want to cancel , but now when we want to avail that their customer care takes months to reply , and very bad behaviour, now they are refusing to provide us any services for our money, no reply from their side though we sent like dozen mails

Tarron Joseph1 review

Clear communication by planet star and staff friendly

Apple User1 review

It was My first trip with Star planet.Huge thanks to Planet star Mr. Rahul and team for making this trip stress-free! They were responsive, patient, and really listened to what I wanted. All the details were taken care of, and the experience exceeded my expectations. Expecting same support further ❤️ We Really enjoyed our stay in Queen Elizabeth 2 . The staff made me feel welcome from the I arrived, and the room was spotless and cozy. Everything went smoothly, and the atmosphere was relaxing.

muttaqi hussain1 review

Planatstar llc Scamer dont buy anything From them if you recive any call any MSG Dont go his office in karama if you Dont want to west your time , when you go there they will start saling his. Package and trust me Worst sale pich by 3rd class sales person who will insult you in frount of your wife As they Insist you to come with Wife if you not buy anythig he will give you dubai safari voucher and 10 aed kitch set which you can buy 5 to 10 aed from day to day after all this when you clams voucher they ask you to wait 1 month , I sent them 18 mail and Call for the voucher which the give But newer redime it is totaly Froud and Sacmer in dubai Dont west your time to go there and but any thing Totaly Fake Pla et star LLc

Planet Star Travel & Tourism

22 February 2026, official response

Thank you for sharing your feedback. We are concerned to read your comments, but we would like to c…

sainath ui1 review

FRAUD FRAUD FRAUD....... ALERT EVERYONE. If you make the payment for the tourism package, you are in a trap and believe me your money is gone. THIS IS A BIG SCAM. I HAVE EXPERIENCED.

Planet Star Travel & Tourism

22 February 2026, official response

We strongly deny these claims; the reviewer is not a verified customer, and Planet Star LLC is a leg…

Hema Pal1 review

Bad service false promises never book anything from them they will ruined your holiday.staffs are disrespectful

Planet Star Travel & Tourism

22 February 2026, official response

Thank you for sharing your feedback. We are genuinely concerned to hear that you feel disappointed…

firoz Shaikh1 review

Excellent service, smooth booking, friendly staff, and beautiful destinations. Made my trip stress free and memorable. Thanks team Planet Star

Rohit Sawant1 review

After taking several international trips arranged by Planet Star Travel, I gradually realized how reasonably priced their packages actually are. When compared to the level of comfort, amenities, and smooth coordination they provide, the cost feels incredibly fair—sometimes even lower than expected. Their services consistently deliver great value, making every journey enjoyable and hassle-free. I genuinely appreciate their transparency, dedication, and the overall travel experience they offer. It’s rare to find such a reliable company with such excellent affordability.

Sunil Sunil1 review

I have removed the previous review following a request from Mr. Rehan. He reached out to me multiple times, expressing concern that the review could impact his professional standing. He assured me that he would send the promised vouchers to my email, which I have now received. In light of this and out of consideration for his position, I chose to delete the review thank you rehan for providing the voucher

Upasna Jain1 review

Ashar Khan1 review

Fantastic to deal with and got a great deal. Very quick at responding to any questions. Would not hesitate to book through them again with Planet star travel...

Bandana Manhas1 review

"Planet Star LLC made our trip smooth and memorable. Friendly staff and quick service. Loved it!"

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