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Olivier Zoppi Pet Training Center 

Pet clubs / Pet care centers
1
2 ratings
1
2 ratings
PF
Paul Falanga1 review
We paid 4,900 AED for a package that included 3 home visits, 20 days of boarding, and 5 daycare sessions. We used only 1 home visit and 1 night of boarding, and that single night of boarding was enough to cause serious harm to our dog. Our dog is a small 5kg dog (a toy poodle) and we provided explicit instructions that our dog was to be fed only the food we supplied. These instructions were ignored. Instead, our dog was fed all of his food, an entire bag of treats (which should’ve lasted weeks), another dog’s food, and someone else’s homemade boiled chicken, foods he does not eat and that we clearly told them not to give him. Within 24 hours, our dog became severely ill and began bleeding from his rectum. He required veterinary treatment and took more than a week to recover. This was not a minor issue, it was a direct consequence of failing to follow basic feeding instructions. The facility actually acknowledged that the trainer did in fact overfeed him and took full responsibility for their mistake. Given that we did not use any other services included in the package and that the only service used resulted in a medical emergency, we requested a refund for the unused portion. The owners Olivier and Marina Zoppi refused, demonstrating a complete lack of responsibility, customer care, or ethical judgment. Ignoring clear care instructions and refusing to take responsibility when a dog becomes seriously ill is unacceptable. Pet owners should be aware of the risks of this place before trusting this company with their animals.
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